Privacy Policy

Aurrica ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our services or access our website and mobile applications ("Services").

Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of personal information when you interact with our Services:

• Name: To identify you and provide personalized services.
• Email Address: To communicate with you about your account, services, and updates.
• Phone Number: To contact you for support or service-related matters.
• ID Number or Passport Number: For identity verification purposes.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our Services.
• To communicate with you, including sending updates, notifications, newsletters, and promotional content (where you have consented).
• To verify your identity and ensure the security of your account.
• To respond to inquiries, support requests, or complaints.
• To comply with legal obligations and regulatory requirements.

3. How We Protect Your Information

We implement a variety of security measures to ensure the protection of your personal information from unauthorized access, loss, misuse, or alteration. These include encryption, access control, secure servers, and regular security upgrades. However, no online platform can guarantee absolute security.

4. Sharing Your Information

We will not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

• With Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our Services (e.g., payment processors, hosting services, customer support).
• For Legal Compliance: We may disclose your information if required by law, regulation, legal process, or governmental request.

5. Your Rights and Choices

You may have the following rights regarding your personal information:

• Access: You have the right to access the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete data.
• Deletion: You may request that we delete your personal information, subject to legal requirements.
• Opt-out of Communications: You can unsubscribe from marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. International Transfers

If you are accessing our Services from outside the country where we are based, please be aware that your data may be transferred to, stored, and processed in countries that may have different data protection laws than your country of residence. By using our Services, you consent to such transfers.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@aurrica.com